Privacy Policy
Effective Date: 2025
Website: www.mathematicselevateacademy.com
Brand Names Covered: Mathematics Elevate Academy, Math By Rishabh, R K Group of Works
This Privacy Policy explains how we collect, use, store, process, and protect your personal information when you use our website, books, mentorship programs, and related services.
By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue the use of our platform.
1. Information We Collect
We collect information in order to deliver mentorship, course access, resources, payments, and communication effectively. The information we may collect includes:
1.1 Personal Information
- Full Name
- Email Address
- Phone Number / WhatsApp Number
- Country or Location
- Grade level, school details (optional)
- Parent/Guardian contact details (for minors)
- Any information voluntarily shared during mentorship or inquiry
- Billing details for invoicing (country, currency, payment method)
1.2 Technical Information
- IP address
- Browser information
- Device information
- Pages visited on the website
- Access timestamps
- Cookies and tracking data
1.3 Registration & Booking Information
When you submit a form, book a session, or request mentorship, we may collect:
- Name
- Country and Time Zone
- Academic goals and background
- Preferred program
1.4 Payment Information
We do not store credit/debit card numbers.
Payments may be processed through third-party payment providers such as Stripe, PayPal, Razorpay, Wise, or bank transfers. Their respective privacy policies apply.
1.5 Content & Communication
Information you share during:
- Emails
- WhatsApp communication
- Session discussions
- Consultation forms
- Uploaded assignments or documents
2. How We Use Your Information
We use the collected information to provide and improve our educational and mentorship services. This includes:
2.1 Service Delivery
- Providing mentorship sessions
- Sending study materials, notes, assignments, and updates
- Scheduling sessions and communication
- Maintaining academic progress records
2.2 Website and Service Improvement
- Improving website functionality
- Identifying usage trends
- Enhancing user experience
- Bug resolution and performance optimization
2.3 Administrative and Legal Purposes
- Sending transactional emails
- Issuing invoices and receipts
- Responding to queries
- Maintaining compliance with legal and tax requirements
2.4 Marketing and Communication
With consent, we may send:
- Program updates
- Book updates
- Session reminders
- Offers or announcements
Users may opt out of marketing communication at any time.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve site performance
- Understand visitor behaviour
- Track analytics
- Facilitate login and form submissions
You may disable cookies through your browser settings, but certain website features may not function properly.
4. Sharing of Personal Information
We do not sell or rent your personal information. We may share information only under the following circumstances:
4.1 Service Providers
We may share information with trusted third parties who assist us with:
- Payment processing
- Video conferencing tools (Zoom, Google Meet)
- Booking systems (Calendly)
- Email communication tools
- Website hosting and analytics
These partners are required to protect your information and use it solely for service-related purposes.
4.2 Legal Requirements
We may disclose information if required:
- By law or governmental request
- To comply with legal obligations
- To protect rights, property, or safety
- To prevent fraud or technical issues
4.3 Business Transfers
If we merge, restructure, or transfer operations, your information may be part of the assets transferred, subject to this Privacy Policy.
5. Data Protection and Security
We implement industry-standard security measures to safeguard your data, including:
- Encrypted storage
- Restricted access
- Secure servers
- Regular system monitoring
However, no online transmission can be fully secure. Users share data at their own risk.
6. Children’s Privacy
Students under 16 must have parental or guardian consent before enrolling in any mentorship program.
Parents may request deletion or correction of their child’s data at any time.
7. Your Rights (GDPR / Global Compliance)
Depending on your region (EU, UK, Switzerland, UAE, India, etc.), you may have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Request data portability
- Withdraw consent
- Opt out of marketing
- File a complaint with a data authority
Requests can be made via email.
8. Retention of Information
We retain your information only as long as necessary for:
- Educational services
- Legal compliance
- Accounting and tax requirements
- Service improvement
Session recordings, notes, and academic data may be retained for quality and audit purposes unless deletion is requested.
9. Third-Party Links
Our website may contain links to external platforms:
- Amazon
- Calendly
- Payment gateways
- External academic platforms
We are not responsible for the content or privacy practices of third-party websites.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in:
- Law
- Services
- Technology
- Security practices
Updated versions will be posted on this page with a revised “Effective Date.”
11. Contact Us
For questions regarding this Privacy Policy, or to exercise your data rights, contact us:
Email: rishabh@mathematicselevateacademy.com
Website: www.mathematicselevateacademy.com